Cancellation from purchase
Right of withdrawal
Within 14 days after receiving the product the purchaser has the right to withdraw the purchase. In this case Földkorong Művészeti Alkotó Ltd. will reimburse the purchase price to the customer within 30 days counted from the announcement of the withdrawal. However this doesn’t include the shipping fee, so sending back the product is the customer’s cost as much as the shipment to the customer’s delivery address.
(Further questions not clarified in this document can be answered at Hungary’s: Government Regulation of the contract made between distant partners: 17/1999. (II. 5.))
How to practice the right of withdrawal
In case you want to withdraw, you can do so by writing a letter or e-mail referring to the product and the order’s identification. You can withdraw within 14 days after receiving the ordered product/products.
If your withdrawal is sent via letter, we will consider the very day of sending the letter as the first day of your withdrawal. If possible, please send this letter as certified mail, so that the day when the mail was mailed would be obviously demonstrable.
Send the ordered product back to our company’s address. The shipping fee is your cost in this case. Do not send the product back using cash on delivery!
We are not to receive cash on delivery products. Returning those products is the customer’s cost too!
Incorrect usage of a product means its guarantee is no longer valid. Damages caused by wrong usage are also the customer’s cost.
After receiving the returned products we will refund the items within 30 days to the bank account number given by the customer.
In case of delivering deficient products the fees of legal liability validation (like changing the products or the mailing fee) are on Földkorong Művészeti Alkotó Ltd.
In case of withdrawal the product is intact – it is damage and usage free – and the purchaser’s invoice’s copy is attached to the package. Shipping fee is on the purchaser and the package has to be mailed to Földkorong Művészeti Alkotó Ltd. .’s return address (Hungary, 2640 Szendehely, Szent István utca 16.).
The purchase price will be reimbursed within 30 days (counted from the very first day of withdrawal). Because of the practice of the right of withdrawal all the expenses occurred during returning the product must be paid by the customer.
Földkorong Művészeti Alkotó Ltd. is not responsible for vis major or any other caused damages which are out of its hands, including:
– Földkorong Művészeti Alkotó Ltd. webpage’s usage or malfunction,
– data changed by anyone,
– delay of information transmission,
– viruses caused damages,
– software error, internet error, other technologically caused damages,
– line or system failure caused damages.
Földkorong Művészeti Alkotó Ltd. has the right to change or modify any of the purchase conditions and regulations whenever, without any notifications, unilaterally.
The changes are valid and used after their elicitations.
In case of changing prices, the orders given in before the changes are completed by the previous prices – the one the customer agreed to in the moment of purchasing.